Value Based Care - A Model For The Medical Tourism Industry
Medical providers in the United States have traditionally operated on a fee-for-service model. Under this model, insurers reimburse healthcare organizations for services rendered regardless of the outcome. But a new approach, value-based care, is gaining steam.
Value-based care
links reimbursements to patient outcomes, incentivizing providers to prioritize
the patient’s short and long-term health goals, as opposed to performative
management style which emphasizes procedures.
The goal of
value-based care is twofold: eliminate unnecessary spending and improve patient
outcomes.
Phasing Out an Old Business
Model
Fee-for-service has
long been the model for healthcare operations in the United States. The problem
with fee-for-service is that it rewards procedures rather than outcomes.
Hospitals and other providers charge based on the number of beds filled, tests
ordered, and treatments performed. The more a provider does, the greater their
profit.
It’s easy to see how
this model may incentivize hospitals to order high tech, extensive, and
invasive testing or treatments that are unnecessary or do not lead to better
outcomes.
But in healthcare,
preventative, less invasive, or lower cost procedures are sometimes the best
solutions for addressing and managing a patient’s problem list. And in general,
if a patient is healthy then fewer tests, treatments, or overnight stays are
necessary. To incentivize healthcare providers to maintain efficient operations
and high quality care, a shift in billing practices may be needed. This is a
core principle of value-based care.
Benefits of Value-Based
Care
With value-based
care, reimbursements are tied to patient outcomes and the quality of care,
thereby rewarding providers based on effectiveness and efficiency. Providers
are incentivized to focus on preventative care and education in order to
minimize post-treatment complications and rates of hospital re-admittance, and
improve managed care for those with chronic conditions.
Affordability is
Incentivized
Value-based care
rewards providers for doing more while spending less. Although start-up costs
for installing systems such as digital health programs may be high, by offering
patients low-cost access to care, these care models are cost-effective in the
long run. Additionally, patients are more likely to seek care when needed as a
result of its affordability.
Communication
Improves
Sharing information
between providers and facilities creates better outcomes for patients. In a
reimbursement model, healthcare providers are pitted against one another as
competitors. But value-based care incentivizes teamwork amongst all involved
providers caring for a patient. Patients benefit from stronger, more connected
health networks.
Administrative Waste
is Minimized
Improved
communication and shared information not only benefits the patient but reduces
administrative waste. Bundling payments across departments or even providers
requires less administrative detail and allows for more equitable sharing of
resources.
Quality of Care
Increases
Because patient
satisfaction is the gauge by which successful delivery of care is measured,
providers are encouraged to do all they can to receive positive reviews.
Clinical care research suggests that doctors and nurses who work in
environments where patients are prioritized over procedures are less likely to
become burned out. Employee retention benefits everyone.
How Does It Work?
Value-based care has
clear goals: control costs and improve outcomes. But the details of how it’s
implemented vary. Thus far, value-based care is primarily associated with
Medicaid and Medicare. These two government programs have been able to create
models for value-based care where private providers have lagged behind.
The Centers for
Medicare & Medicaid Services (CMS) has implemented the following three
programs centered on value-based care.
Accountable Care Organizations (ACO)
Accountable Care
Organizations (ACOs) are networks of physicians, hospitals, and other medicare
providers who together, share savings if they are successful in reducing the
cost of care and improving patient outcomes.
Bundled Payments
Bundled, or
episode-based payments, reimburse providers collectively, with a single payment
for the treatment of a specific condition. If the providers (for example
anaesthesiologist, surgeon and hospital) work together to reduce cost, they
will each benefit from an increased profit.
Patient-Centered Medical Homes
A patient-centered
medical home (PCMH) provides patients with one central location from which they
receive care. Generally managed by the patient's primary care physician, a PCMH
strives to keep chronically ill patients out of the hospital and under managed
care.
The Future of Value-Based
Care
Value-based care has
not yet been implemented as widely yet, but is expected to grow nationwide in
the coming years, especially as federal and patient demand for lower-cost
healthcare increases.
CMS projects that all
Medicare payments will flow through value-based care programs by 2030. In 2020
alone, ACOs saved Medicare over $4 billion. These
savings, combined with the improved data sharing and increased efficiency of
value-based care models, should entice even more insurers to make the shift to
value-based care payments in the near future.
Is value-based care a
practical model in the medical tourism industry? Can the medical tourism
industry adopt an insurer reimbursement approach based on patient outcomes?
What would be the incentive for providers? Would this burden the medical travel
process or are we likely to see similar positive patient outcomes?
American Medical Care (AMC) is a network
of physicians and facilities providing full service concierge care in partnership with insurance providers. AMC is leading the way as
it adopts a value-based care system through relationship building and
agreements with providers within the same healthcare network.
AMC has successfully
utilized online integrative patient-provider-insurer tools and technology
solutions to activate a value-based care system. This system treats the
participants as a community, providing holistic and supportive care to all
participants while enabling a transparent communication platform. The emphasis
is placed on prioritizing the patient's needs at each step of the medical
travel facilitation process: from gathering pertinent patient data to
connecting the provider and patient prior to travel, communication with
insurance and hospital providers, trip planning, hospitality support, and
integrative payment solutions.
The results of
implementing this method of care is a shared experience that is valued and
appreciated by the patient, provider, and insurer, while facilitating quality,
concierge-level support for domestic and international medical tourists.
Adopting a
value-based care system simply allows for more open communication amongst a
network of providers, resulting in positive patient outcomes as well as overall
satisfaction for the provider and insurer.
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